Planned Maintenance In Progress

Updated a few seconds ago

This is the official System Status page for M5 Hosting and M5 Cloud and M5 Hosting. Our Standard Maintenance Window is 00:01 to 03:00 PDT (US/Pacific Time) every Sunday morning. Any changes or maintenance that is perceived to have anything but very minimal risk to service will be performed during this window and announced here and to subscribers to this Status Page.
Retiring out of production Network equipmentPlanned Maintenance

Description

We will be powering off and removing old out of production Network equipment. We do not anticipate any impact or interruption in service.

Components

Access Network System (one or more racks), Core Network Systems

Locations

Cloud Zone "CA1" - (SDTC Data Center)

Schedule

November 13, 2025 3:00PM - November 14, 2025 3:30PM PST
November 13, 2025 11:00PM - November 14, 2025 11:30PM UTC


November 13, 2025 3:41PM PST
November 13, 2025 11:41PM UTC
UPDATE

We are powering off the devices now

CDP Backups




Operational


M5 Hosting Load Balancing Cluster




Operational


M5 Spam Filter Cluster




Operational


Access Network System (one or more racks)




Planned Maintenance


Core Network Systems




Planned Maintenance


Electrical Systems




Operational


Environmental Controls




Operational


M5 Support Portal (service.m5hosting.com)




Operational


M5 Cloud Manager Web Interface (manage.m5cloud.com)




Operational


Cloud Hypervisors




Operational


Cloud Primary Storage




Operational


Cloud Secondary Storage




Operational


M5 Hosting Website




Operational


DNS




Operational


External Services

Mandrill

SendGrid

Locations

Scheduled Maintenance

Network MaintenancePlanned Maintenance

Schedule

September 27, 2025 12:00PM - 6:00PM PDT
September 27, 2025 7:00PM - 1:00AM UTC

Components

Core Network Systems

Locations

Cloud Zone "CA2" - (LWDC Data Center)

Description

Due to rising costs and decreased performance we will be retiring one of our upstream network providers. This maintenance is to facilitate that change, All customers we anticipate being effected by this maintenance have been individually contacted. Although we do not anticipate a broader impact anytime maintenance is performed there is risk.